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Operations Manager – Drink Local Drink Tap

Reporting directly to the Executive Director, the Operations Manager provides executive support in a one-on-one working relationship. The Operations Manager serves as the primary point of contact for the Executive Director and also serves as a liaison with the Board of Directors and staff. The Operations Managermust be creative and enjoy working within an environment that is mission-driven, results-driven, and community oriented. The ideal individual will have the ability to exercise good judgment in a variety of situations and will possess strong written and verbal communication, administrative, and organizational skills. The ability to maintain a realistic balance among multiple priorities is imperative. The Operations Manager must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion maintaining attention to detail while maintaining a view on the bigger strategy/picture.


  • Provide comprehensive support services to the Executive Director that ensures outstanding communication and responsiveness
  • Provide sophisticated calendar management; prioritize inquiries and requests
  • Troubleshoot conflicts with little guidance, make judgments and recommendations to ensure smooth day-to-day engagements
  • Support Executive Director with internal and external communications
  • Conduct research and analysis on issues of interest to the Executive Director
  • Support and manage a high-volume of requests and projects to meet the objectives of the Executive Director
  • Manage scheduling and travel logistics with the Executive Director
  • Prepare and edit correspondence, presentations, reports, and memos
  • Complete metric reports
  • Serve as a liaison with vendors
  • Support the Executive Director in strategic communications, organizational strategy, and all other special projects as assigned
  • Support staff, events and programs as needed
  • Serve as a liaison to Board of Directors
  • Maintain quality filing and communications systems including contact management, document management
  • Process donations and manage CRM database and reporting
  • Support Executive Director with donor/funder relations
  • Assist in other administrative tasks as needed


  • Experience: 5 years related work experience
  • Familiarity with non-profit sector
  • Strong interpersonal skills with the ability to take initiative, multi-task, be a team-player, be flexible, adapt to shifting priorities, and prioritize work
  • Excellent communication skills, both verbal and written
  • Demonstrated writing and analytical skills
  • Excellent organizational skills, commitment to accuracy and attention to detail
  • Good judgment and ability to function independently
  • Good working knowledge of Google Suite
  • Ability to manage up
  • Ability to handle sensitive and confidential situations with diplomacy

Click here to learn more and how to apply.