Operations Manager – Drink Local Drink Tap

Reporting directly to the Executive Director, the Operations Manager provides executive support in a one-on-one working relationship. The Operations Manager serves as the primary point of contact for the Executive Director and also serves as a liaison with the Board of Directors and staff. The Operations Managermust be creative and enjoy working within an environment that is mission-driven, results-driven, and community oriented. The ideal individual will have the ability to exercise good judgment in a variety of situations and will possess strong written and verbal communication, administrative, and organizational skills. The ability to maintain a realistic balance among multiple priorities is imperative. The Operations Manager must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion maintaining attention to detail while maintaining a view on the bigger strategy/picture.

Responsibility:

• Provide comprehensive support services to the Executive Director that ensures outstanding communication and responsiveness
• Provide sophisticated calendar management; prioritize inquiries and requests
• Troubleshoot conflicts with little guidance, make judgments and recommendations to ensure smooth day-to-day engagements
• Support Executive Director with internal and external communications
• Conduct research and analysis on issues of interest to the Executive Director
• Support and manage a high-volume of requests and projects to meet the objectives of the Executive Director
• Manage scheduling and travel logistics with the Executive Director
• Prepare and edit correspondence, presentations, reports, and memos
• Complete metric reports
• Serve as a liaison with vendors
• Support the Executive Director in strategic communications, organizational strategy, and all other special projects as assigned
• Support staff, events and programs as needed
• Serve as a liaison to Board of Directors
• Maintain quality filing and communications systems including contact management, document management
• Process donations and manage CRM database and reporting
• Support Executive Director with donor/funder relations
• Assist in other administrative tasks as needed

Qualifications:

• Experience: 5 years related work experience
• Familiarity with non-profit sector
• Strong interpersonal skills with the ability to take initiative, multi-task, be a team-player, be flexible, adapt to shifting priorities, and prioritize work
• Excellent communication skills, both verbal and written
• Demonstrated writing and analytical skills
• Excellent organizational skills, commitment to accuracy and attention to detail
• Good judgment and ability to function independently
• Good working knowledge of Google Suite
• Ability to manage up
• Ability to handle sensitive and confidential situations with diplomacy

Click here to learn more and how to apply.